Terms & Conditions
At Cleantasy, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our services.
1. General Terms
- Cleantasy provides cleaning services as per the service description and agreed schedule.
- Customers are responsible for providing accurate information about their cleaning needs and access to their property.
2. Booking & Payment
- Bookings can be made through our website or customer service.
- Payments must be made in advance or as per the agreed-upon schedule.
- Additional services requested during the cleaning session may incur extra charges.
3. Cancellation & Rescheduling
- Cancellations or rescheduling must be made at least 24 hours in advance to avoid cancellation fees.
- Last-minute cancellations may result in a fee equivalent to 50% of the service charge.
4. Liability
- Cleantasy is not responsible for damage or loss of items unless caused by negligence during the cleaning service.
- Customers must secure fragile or valuable items before the cleaning session.
5. Customer Responsibilities
- Ensure the property is accessible at the agreed time.
- Inform Cleantasy of any special cleaning materials or requirements in advance.
6. Additional Services
- Special or additional cleaning tasks beyond the standard scope are subject to availability and extra charges.
7. Dispute Resolution
- Any complaints or disputes must be reported within 24 hours of the service.
- Cleantasy will work to resolve issues promptly and fairly.
8. Changes to Terms
Cleantasy reserves the right to update these Terms & Conditions at any time. Customers will be notified of significant changes.
By booking our services, you agree to this Privacy Policy and these Terms & Conditions. If you have any questions, feel free to contact us at +1 800 123 45 67